Stay operational in catastrophic events with Hosted PBX Systems

Published: 02nd December 2011
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Fortune enterprises have always had the privilege of owning the best technology and the best business phone systems available in the industry, as an upper hand over their less fortunate small and growing business organizations. Even at times of disaster, they have redundant data backup across multiple locations and top notch resources to ensure that they are never down. Whether a flood strikes or an earthquake shakes the complete city their business stays up and running, no matter what.

Then how can a small business or a budding organization survive and make its place in this competitive business world? The answer is Hosted PBX Systems for successful business communication. Communication is the key to the success or failure of any business. “First impression is the last impression” and a professionally sounding business phone system can put a great impact on callers to increase conversions and keep your business up and running, like a horse 24X7. The Hosted PBX VOIP Systems can keep your operational in the face of catastrophic events.


If your business is down the results may be devastating. The loss of property and infrastructure badly hits the IT budget of the organization. Moreover, if customers are not able to reach them in time, they start looking for other options, ie, competitors. If you own a Hosted PBX System you can sit back and relax, because no matter what happens, you are now in passion of the best disaster resistant communication system.

How Hosted PBX VOIP helps against disaster:

* Flexibility of call routing- The biggest advantage of Hosted PBX Systems is their ability to intelligently route incoming calls to multiple numbers as desired by the user. Calls can be directed to cell phones of employees so that they will be able to answer incoming calls regardless of their geographic location and their callers will never get a clue whether they are sitting in the same office or working continents apart.

* Easy telecommuting- The Hosted PBX business phone systems can convert employees into successful telecommuters. There is no limitation to the accessibility to calls, voicemails, messages and faxes. No matter where the employee may be, he can view and respond to incoming messages, emails, voicemails and calls instantly and get real time notifications and alerts for pending faxes and emails.


* Professional Greetings and Announcements- When your business is physically struck by an earthquake or flood at those times you can record special greetings and announcements to inform your callers at what time they should call you and how long will it take to get you back running like before. Voicemail greetings and after hour greetings can be customized instantly.

* Real time access- The Hosted PBX Systems can provide greater accessibility and flexibility as compared to any other business phone system. Instant call routing will direct incoming calls to desired ring groups which will ring one by one or all at the same time so that there is no fear of unanswered calls. Employees can choose to work from convenient locations without ever missing an important phone call, voicemail, email or fax. Hosted PBX VOIP Systems provide greater possibilities to users improving their business communication and keeping them collaborated and connected with clients and colleagues in real time with some form of communication.

Multiple options to route and direct incoming calls and queries to appropriate employees ensures that the business communication stays up and running during disaster. Communication is the foremost part of disaster planning and Hosted PBX Systems deliver a reliable means of communication with state of the art features and a variety of options. The icing on the cake is that the Hosted PBX VOIP Business Phone systems offer Fortune 500 features at a very small price, ideally suited for the small and medium business enterprises. Multiple greetings and announcements aid the users to efficiently handle business communication during disaster and offer user-friendly features such as enhanced ACD (Automatic Call Distribution), Ring Groups, Voicemail, Fax to email, Customized Professional Greetings and many more. These immense benefits greatly aid a business organization to stay operational even in the face of a disaster at a very small cost.

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Source: http://adombrown.articlealley.com/stay-operational-in-catastrophic-events-with-hosted-pbx-systems-2395310.html


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